SlotCatalog Privacy Policy – How We Handle Your Personal Data

1 Introduction

This Privacy Policy describes how SlotCatalog ("we," "us," "the Platform") collects, uses, stores, and discloses personal information provided by players ("you," "the Player") who register and use the SlotCatalog platform, including the website and mobile application.

SlotCatalog is operated for players in the Philippines. By creating an account or continuing to use the platform, you acknowledge that you have read and understood this Privacy Policy and consent to the practices described herein. If you do not agree with any part of this policy, please do not register or continue using the service.

This policy should be read alongside the Terms and Conditions, which govern your overall use of the platform. In the event of any conflict between these documents, the Terms and Conditions will take precedence.

2 What Information We Collect

SlotCatalog collects personal information from players in several ways. The types of data we collect depend on how you interact with the platform.

Information you provide directly:

• Full name, date of birth, and residential address
• Email address and mobile number used for account registration and OTP verification
• Government-issued ID and supporting documents submitted for KYC (Know Your Customer) verification
• Proof of payment method provided during withdrawal review
• Communications you send to customer support via live chat, email, or other channels

Information collected automatically:

• Device information including device type, operating system, and browser version
• IP address and approximate geolocation data
• Session data including login times, pages visited, and features used
• Transaction records including deposit amounts, withdrawal requests, bet history, and game activity
• Cookies and similar tracking technologies (see Section 7 for details)

3 How We Use Your Information

The data we collect is used for specific, legitimate purposes directly related to operating SlotCatalog for Philippine players. We do not use your personal data for any purpose not described in this policy.

4 When We Share Your Information

SlotCatalog does not sell or rent your personal data. We share information only in the following limited circumstances:

• Payment processors and banking partners: To process PHP deposits and withdrawals through Philippine online banking channels and supported e-wallet services. These partners are contractually bound to handle your data securely and only use it for payment processing purposes.
• Identity verification providers: To complete KYC checks required before processing withdrawals or as part of ongoing account compliance. These providers are accredited identity verification services operating under strict data security requirements.
• Game content providers: Game providers who supply content to SlotCatalog may receive anonymised session data related to gameplay for the purpose of technical integration and fault resolution. They do not receive identifiable personal information.
• Legal and regulatory authorities: Where we are required by applicable Philippine law or a lawful regulatory request to disclose certain information, we will comply. We will notify you where legally permitted to do so.
• Fraud prevention services: Where account activity raises serious fraud or financial crime concerns, relevant data may be shared with specialist fraud prevention services or law enforcement as required.

Any third party that receives personal data from SlotCatalog is contractually required to protect that data and use it only for the specified purpose.

5 How We Protect Your Data

Security is taken seriously at SlotCatalog. We implement a combination of technical and organisational measures to protect your personal information from unauthorised access, disclosure, alteration, and destruction.

• SSL/TLS encryption is applied to all data transmitted between your browser or app and our servers. This protects your login credentials, account activity, and any personal data submitted through the platform.
• OTP verification is required for sensitive account actions including new device logins, password resets, and withdrawal requests above certain amounts. This adds a meaningful second layer of authentication beyond your password.
• Access controls within our organisation limit which staff members can view player personal data. Access is granted on a need-to-know basis and is logged for audit purposes.
• Regular security assessments are conducted to identify and address vulnerabilities in our platform infrastructure.

While we take all reasonable steps to protect your data, no internet-based system can be guaranteed to be 100% secure. You also have a role to play – keep your password confidential, do not share your account with anyone, and contact support immediately if you suspect your account has been compromised.

6 Data Retention

SlotCatalog retains your personal data for as long as your account is active and for any additional period required to meet our legal, compliance, and fraud prevention obligations.

If you close your account, we will retain certain records for a defined period as required under applicable financial regulations and anti-money laundering obligations. After this retention period, your data will be deleted or permanently anonymised in a way that prevents identification.

Transaction records and bet history are retained for the legally required period. Communications with customer support are retained for a reasonable period to resolve disputes and improve service quality.

7 Cookies and Tracking Technologies

SlotCatalog uses cookies and similar technologies to make the platform work correctly, remember your preferences, and understand how players use the site. Here is a breakdown of the types we use:

• Essential cookies: Required for the platform to function. These include session cookies that keep you logged in during your visit. You cannot opt out of these without losing access to your account.
• Functional cookies: Remember your preferences such as your preferred language settings and display options to personalise your experience.
• Analytics cookies: Used to collect aggregated, anonymised data about how players navigate the platform. This helps us identify where improvements are needed.
• Security cookies: Used as part of fraud detection and account security processes. These help us detect unusual activity that might indicate unauthorised account access.

You can manage cookie preferences through your browser settings. Note that disabling certain cookies may affect the functionality of the SlotCatalog platform.

8 Your Data Rights

As a SlotCatalog player, you have the following rights in relation to your personal data. To exercise any of these rights, contact our support team via live chat or the email address listed in the footer.

9 Minors and Age Restriction

SlotCatalog is strictly for players aged 21 and above. We do not knowingly collect personal data from anyone under the age of 21. If you are under 21, you must not register or use this platform.

If we become aware that personal data has been collected from a person under the minimum age, we will delete that data and close the associated account immediately. If you believe a minor has registered on the platform, please notify us through the support email in the footer.

10 Policy Updates and Contact

SlotCatalog may update this Privacy Policy from time to time to reflect changes in our practices, technology, or applicable regulations. When we make material changes, we will update the "Last updated" date at the top of this page and, where appropriate, notify registered players through their account email.

Continuing to use SlotCatalog after a policy update has been posted constitutes your acceptance of the updated policy. We encourage you to review this page periodically.

If you have questions about this Privacy Policy or want to exercise any of your data rights, reach out to the support team. Contact details are available in the footer of every SlotCatalog page. For data-related requests specifically, include your registered email address and a clear description of your request so we can handle it efficiently.

For general legal documents and policies related to your account, see also the Terms and Conditions and the Responsible Gaming page.